Module no. II: Conduct work based learning

Topic no. 4: Interpersonal communication and empathy

No. Title and description of the resource Type Language Learning/ training/ evaluation  activities suggested Access URL / download
1. The role of social communication in human life
Participants will get acquainted with the levels of social communication:
– intrapersonal communication
– interpersonal communication
– group communication
– mass communication
– extrapersonal communication
PPT https://www.youtube.com/watch?v=akfatVK5h3Y
2. Nonverbal communication
After getting acquainted with the groups of signals that create non-verbal communication such as:
– Kinesitis
– A pair of languages
– Self-presentation
– Touch
– Proxemics
– Chronomics
students of the course will have two or three films at their disposal regarding body language.
PPT              video https://www.verywellmind.com/types-of-nonverbal-communication-2795397
3. Verbal communication, the role of listening and barriers to communication
Course participants will learn how to be effectively listened to and what communication barriers are.
PPT

Website

apps

https://www.thebalancecareers.com/verbal-communication-skills-list-2059698

https://www.skillsyouneed.com/ips/listening-skills.html

https://www.youtube.com/watch?v=2qo1aa0TEWc

https://www.youtube.com/watch?v=T_eel0OYU4k

4. The role and methods of self-presentation
Course participants will learn how we make self-presentation, and what the role of self-presentation is in private and everyday life
PPT

video

https://www.youtube.com/watch?time_continue=1&v=o3K_HbpWNpg

https://www.youtube.com/watch?time_continue=3&v=ZZZ7k8cMA-4

https://www.youtube.com/watch?v=a2MR5XbJtXU

5. Self-presentation – exercises:
Preparation of self-presentation / role playing – evaluation and implementation of the objectives of individual presentations
Course participants prepare their own short self-presentation and make it available to other participants who evaluate it
Apps Https://www.youtube.com/watch?time_continue=10&v=eIho2S0ZahI

https://www.youtube.com/watch?v=bGBamfWasNQ

6. Empathy – the art of listening
Description, conditions and importance of empathic listening. Verbalization as confirmation and verification of empathy.
Before the students read about the skills of empathy, they will check the level of their skills based on the Test – how good are your empathy skills now?
PPT

Test

https://www.gotoquiz.com/the_empathy_test

https://www.youtube.com/watch?v=99QI1yZzRyY

https://www.youtube.com/watch?v=0766jUAtaU8

7. Cartoon video about EMPATHY values. Video English with SPANISH subtitles Individual learning https://www.youtube.com/watch?v=GJ89dk9chnk
8. Explicative video about interpersonal communication:
–          What is it?
–          Why is it important?
–          Elements
–          Characteristics
–          How it works…
Video Spanish Individual learning https://www.youtube.com/watch?v=U1KVe30vgww
9. The importance of empathy in interpersonal communication Article Individual learning https://habilidadessocialeshoy.wordpress.com/2014/02/26/empatia-comunicacion/
10. EMPATHY: are you sure you have it?

Website that includes an explanation about empathy:
–          What is empathy? Is it a gift, a skill, an unattainable ideal…?
–          Deviating from empathy
–          What it is, what it means, how to live empathy
–          Empathy: A skill or an innate gift? Do you have it?
–          Why is empathy important?
–          The 5 enemies of empathy
–          What’s your level of empathy?
–          Conclusions
–          Authors
In this website readers also have access to a personality test to see if they have empathy or not.

Website + test Spanish Individual learning https://www.areahumana.es/empatia/
11. INTERPERSONAL COMMUNICATION SKILLS

Most of us engage in some form of interpersonal communication on a regular basis, often many times a day, how well we communicate with others is a measure of our interpersonal skills. But what is Interpersonal Communication? Which are the elements of Interpersonal Communication and what is it used for?

website english individual learning https://www.skillsyouneed.com/ips/interpersonal-communication.html
12. THERE ARE ACTUALLY 3 TYPES OF EMPATHY. HERE’S HOW THEY DIFFER AND HOW YOU CAN DEVELOP THEM ALL

Understanding the 3 types of empathy (cognitive, emotional and compassionate) can help you build stronger, healthier relationships.

website english individual learning https://www.inc.com/justin-bariso/there-are-actually-3-types-of-empathy-heres-how-they-differ-and-how-you-can-develop-them-all.html