Module no. 2: Conduct work based learning
Topic no. 4: Interpersonal communication and empathy
|No.||Title and description of the resource||Type||Language||Learning/ training/ evaluation activities suggested||Access URL / download|
|1.||The role of social communication in human life
Participants will get acquainted with the levels of social communication:
– intrapersonal communication
– interpersonal communication
– group communication
– mass communication
– extrapersonal communication
After getting acquainted with the groups of signals that create non-verbal communication such as:
– A pair of languages
students of the course will have two or three films at their disposal regarding body language.
|3.||Verbal communication, the role of listening and barriers to communication
Course participants will learn how to be effectively listened to and what communication barriers are.
|4.||The role and methods of self-presentation
Course participants will learn how we make self-presentation, and what the role of self-presentation is in private and everyday life
|5.||Self-presentation – exercises:
Preparation of self-presentation / role playing – evaluation and implementation of the objectives of individual presentations
Course participants prepare their own short self-presentation and make it available to other participants who evaluate it
|6.||Empathy – the art of listening
Description, conditions and importance of empathic listening. Verbalization as confirmation and verification of empathy.
Before the students read about the skills of empathy, they will check the level of their skills based on the Test – how good are your empathy skills now?
|7.||Cartoon video about EMPATHY values.||Video||English with SPANISH subtitles||Individual learning||https://www.youtube.com/watch?v=GJ89dk9chnk|
|8.||Explicative video about interpersonal communication:
– What is it?
– Why is it important?
– How it works…
|9.||The importance of empathy in interpersonal communication||Article||Individual learning||https://habilidadessocialeshoy.wordpress.com/2014/02/26/empatia-comunicacion/|
|10.||EMPATHY: are you sure you have it?
Website that includes an explanation about empathy:
In this website readers also have access to a personality test to see if they have empathy or not.
|Website + test||Spanish||Individual learning||https://www.areahumana.es/empatia/|
|11.||INTERPERSONAL COMMUNICATION SKILLS
Most of us engage in some form of interpersonal communication on a regular basis, often many times a day, how well we communicate with others is a measure of our interpersonal skills. But what is Interpersonal Communication? Which are the elements of Interpersonal Communication and what is it used for?
|12.||THERE ARE ACTUALLY 3 TYPES OF EMPATHY. HERE’S HOW THEY DIFFER AND HOW YOU CAN DEVELOP THEM ALL
Understanding the 3 types of empathy (cognitive, emotional and compassionate) can help you build stronger, healthier relationships.