Module no. III: Leadership

Topic no. 3: Problem solving

No. Title and description of the resource Type Language Learning/ training/ evaluation  activities suggested Access URL / download
1. DIFFERENCE BETWEEN CONFLICT AND PROBLEM

Key Areas Covered
1. What is a Conflict 
– Definition, Usage, Examples
2. What is a Problem
– Definition, Usage, Examples
3. What is the Difference Between Conflict and Problem
– Comparison of Key Differences

 Article English Individual learning https://pediaa.com/difference-between-conflict-and-problem/
2. PROBLEM SOLVING SKILLS: DEFINITION, STEPS, AND EXAMPLES
This article analyses the five primary steps in problem-solving and gives a list of required skills needed to solve problems. It also includes a mini-guide about How to Make Your Skills Stand Out		 Article English Individual learning https://www.thebalancecareers.com/problem-solving-skills-with-examples-2063764
3. WHAT’S YOUR CONFLICT RESOLUTION STRATEGY?
This test will help you find out which conflict resolution style you tend to use the most when confronted with such choice. The strategy where you score the most is your predominant strategy.		 Test English Individual learning https://psychologia.co/conflict-resolution/
4. CREATIVE PROBLEM-SOLVING IN THE FACE OF EXTREME LIMITS
Navi Radjou has spent years studying “jugaad,” also known as frugal innovation. Pioneered by entrepreneurs in emerging markets who figured out how to get spectacular value from limited resources, the practice has now caught on globally. Peppering his talk with a wealth of examples of human ingenuity at work, Radjou also shares three principles for how we can all do more with less.		 Video English (with subtitles in other languages) Individual learning https://www.ted.com/talks/navi_radjou_creative_problem_solving_in_the_face_of_extreme_limits/transcript
5. THE FOUR BASIC STEPS OF THE PROBLEM-SOLVING PROCESS

1. Define the problem
2. Generate alternative solutions
3. Evaluate and select an alternative
4. Implement and follow up on the solution

 Website English Individual learning https://asq.org/quality-resources/problem-solving
6. PROBLEM SOLVING AND ACTION PLANNING
The purpose of this tool is to provide a Team Leader and his or her leadership team with a structured process for identifying a problem, understanding the root causes and coming to agreement on solution steps.  The tool includes different steps:
1.      Identify the problem: what do we want to change?
2.      Analyze the problem: what’s preventing us from reaching the desired state?
3.      Force Field Analysis: what could help or hinder our efforts?
4.      Brainstorm Solutions: how can we make the change?
5.      Select and plan the solution: what is the best way to do it?
6.      Action Plan:who, what, where, when, and how to evaluate? Who to involve, enroll, get input?		 Word document English Individual learning https://education.mn.gov/mdeprod/groups/educ/documents/hiddencontent/bwrl/mdu4/~edisp/mde058871.docx
7. ACTION PLAN FOR PROBLEM SOLVING
·         What is a Problem Solving Action Plan?
·         Do we really need an Action Plan for Problem Solving?
·         How do we develop an Action Plan for Problem Solving?
·         Effective problem solving is a core management skill
·         VIDEO: improve management skills with 30 minutes per week.		 Article English Individual learning https://www.nmcstrategicmanager.com/problem-solving/action-plan-blueprint-problem-solving/
8. Metode si tehnici de solutionare a conflictelor 
Definitii ale conflictelor. Perspective asupra a conflictelor
Stagii ale procesului conflictual
Solutionarea conflictelor Managementul conflictelor.		 Power Poinit Romanian https://www.slideshare.net/oli4ka/metode-si-tehnici-de-solutionare-a-conflictelor
9. STRATEGII DE NEGOCIERE ÎN CLASA DE ELEVI

Profesorul se confrunta în fiecare zi cu un numar foarte mare de conflicte. El trebuie sa fie un pacificator care utilizeaza constructiv conflictul, în vederea atingerii finalitatiilor educationale stabilite

 Article Romanian Individual learning http://www.fizchimarad.ro/doc/fiz2013/02_Managementul_clasei_STRATEGII%20DE%20NEGOCIERE%20IN%20CLASA%20DE%20ELEVI.pdf
10. PROBLEM SOLVING
You will discover, as you read through our pages on problem solving, that the subject is complex. However well prepared we are for problem solving, there is always an element of the unknown. Although planning and structuring will help make the problem solving process more likely to be successful, good judgement and an element of good luck will ultimately determine whether problem solving was a success.		 website english individual learning https://www.skillsyouneed.com/ips/problem-solving.html
11. PROBLEM SOLVING SKILLS: DEFINITIONS, STEPS AND EXAMPLES

Here you will find information about: What are problem-solving skills? Problem-solving steps and skills: The five primary steps in problem-solving

 website english individual learning https://www.thebalancecareers.com/problem-solving-skills-with-examples-2063764
12. PROBLEM SOLVING

This guide include different tips to problem solving.

 Article Spanish Individual learning https://www.wrike.com/es/blog/tecnicas-y-consejos-de-solucion-de-problemas-que-funcionan-de-verdad/
13. 5 STRATEGIES TO SOLVE PROBLEMS

General article that enumerates strategies and the steps we should follow when facing a problem.

 Article Spanish Individual learning https://psicologiaymente.com/inteligencia/estrategias-solucion-problemas
14. Guide to identify when we have a problem and when we have a conflict.

How do we have to face each?

 Article Spanish Individual learning https://lamenteesmaravillosa.com/sabemos-diferenciar-un-problema-de-un-conflicto/
15. How to transform problems into solutions.

Article that gives 10 tips, with examples, about how to transform a problem into a solution.

 Article Spanish Individual learning https://justificaturespuesta.com/10-ejemplos-de-como-transformar-problemas-en-soluciones-infografia/
16. How to transform a problem into an opportunity

Article with 6 tips about how to take advantage of a problem and transform it in an opportunity

 Article Spanish Individual learning https://aritz-urresti.com/2017/06/como-convertir-los-problemas-en-oportunidades/